Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a strong Application Support in Hong Kong to join and support our client's Prime Services Production Support team, providing global application support in a fast-paced, trade floor environment. This role involves close collaboration with front office, developers, business analysts, and infrastructure teams.

Responsibilities

• Operational Excellence: Ensure stability of front-office applications by handling daily operations, enhancing monitoring tools, automating tasks, and conducting system checks with global teams.
• Stakeholder Engagement: Work closely with trading desk heads and technology managers to align on priorities and solutions.
• Service Implementation: Support rollout and maintenance of new services; plan and execute production changes to minimize risks.
• Incident Management: Serve as first contact for incidents, lead resolution efforts, manage communications, conduct reviews, and document known issues and workarounds.
• Global Collaboration: Coordinate with global teams under a 'follow the sun' model, participate in disaster recovery drills, and support on-call rotation.

Requirements:

• Over 5 years of experience in investment banking applications
• Experienced with Java, Kafka, Python, and Kubernetes
• Strong knowledge of ITIL Service Management
• Proficient in SQL and Shell scripting
• Hands-on with UNIX/Linux and Windows platforms
• Familiar with Autosys, ITRS Geneos, and Dynatrace
• Knowledge of Agile methodology

What we offer

Keyrus offers a working environment and projects that attract the best people working in business intelligence, data analytics, and digital transformation. Working on diverse and challenging projects, you will have the opportunity to develop multi-disciplinary IT/business skills to help you build a strong career path.

You will be part of a young and ever learning enterprise with an established international network of thought leading professionals driven by bridging the gap between innovation and business. You get the opportunity to meet specialised and professional consultants in a multicultural ecosystem.

Who we are

Keyrus, creator of value in the era of Data and Digital.

Keyrus is dedicated to helping enterprises take advantage of the Data and Digital paradigm to enhance their performance, facilitating and accelerating their transformation, and generating new drivers of growth, competitiveness, and sustainability.

Keyrus in APAC employs more than 220 highly skilled consultants and is part of the international Keyrus Group, an international player in consulting and technologies and a specialist in Data and Digital. Created in 1996, listed on Euronext's Eurolist, with consolidated revenues of US$400m in 2023 and with more than 3,500 employees in 27 countries, the Keyrus Group offers the performance, solidity and know-how of a large professional services organisation, whilst preserving the agility of a young company.